What specific responsibilities does the “Responsible Person” (Responsible Person, RP) of a licensed “wholesaler” have?

For a licensed medicine wholesaler, the “Responsible Person” (RP) is a key management role. Although its statutory requirements are not as strict as those for a manufacturer's Authorised Person (AP), the responsibilities remain significant. The RP's main duty is to ensure that the company's day-to-day operations, particularly activities relating to medicine quality, fully comply with the Code of Practice for Wholesale Dealers in Medicines and relevant legislation. Specifically, the RP is responsible for managing and overseeing the effective operation of the company's Quality Management System (QMS), including approving and managing Standard Operating Procedures (SOPs), ensuring that all staff receive appropriate training, overseeing the procurement, storage, sale and transport of medicines, handling customer complaints and product recalls, and ensuring that all records are accurate and complete. The RP is the company's main contact with the Department of Health and has primary responsibility for the company's compliance.