How enquiry information is handled
When you submit a contact form, we use the salutation, company/organisation, contact details, service area and message you provide solely to respond to your enquiry, arrange follow-up communication and handle matters directly related to the services requested.
Email receipt and retention
Form information will be sent to the Tencent Enterprise email account Drew@sfc8.com (Tencent SMTP) for follow-up by Drew Tang / Rengangyongsheng. The website does not, by default, retain enquiry information permanently; if other retention arrangements are required by law, for dispute resolution, audit or explicitly agreed business needs, the information will be handled accordingly.
Do not submit via the form
- Formal or complete documents for regulatory applications;
- Patient information, prescriptions or other medically sensitive information;
- Passwords, banking credentials, complete copies of identity documents or other sensitive information that should not be sent through a standard form.
Contact and corrections
To enquire, update or request deletion of consultation information submitted through the form, please contact us at Drew@sfc8.com. Submitting an enquiry does not constitute a regulatory application, an engagement or a service contract.