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What is the difference between a “pharmacy” and a “medicine shop”? After applying for a Listed Seller of Poisons Licence, can I call my shop a “medicine shop”?

A complete explanation of the regulatory basis, Drew Tang’s recommendations and risk alerts. The original material dates from 2025; read it alongside the latest official requirements.

Original guide, 2025 edition: These FAQs are provided for topic-based reference and have not all been individually checked against current rules. Please confirm fees, personnel, renewal, changes and product requirements against the professional in-depth guide for the relevant licence type and the official requirements in force at the time.

Drug Office, Department of Health Chinese Medicines Board

Q52 · Category B: Licence types and scope of application (Q51-Q100)
In Hong Kong, “pharmacy” and “dispensary” are concepts that are strictly distinguished by law. A shop holding an “Authorised Seller of Poisons Licence” and staffed by a registered pharmacist may lawfully use the terms “pharmacy”, “pharmacist” or “Dispensary”. A shop holding a “Listed Seller of Poisons Licence” is commonly referred to as a “dispensary”. Such shops may sell only Part II poisons (commonly known as non-prescription or over-the-counter medicines), such as cold and flu medicines and painkillers. They do not need to have a pharmacist on the premises, but a “qualified person” who has received specific training must be present. Therefore, after obtaining a “Listed Seller of Poisons Licence”, you may refer to your shop as a dispensary, but you must not use the term “pharmacy”.

📘 Regulatory basis

The Pharmacy and Poisons Ordinance (Cap. 138) clearly defines the rights and restrictions of holders of different licences. The use of shop names is strictly regulated to prevent misleading the public. Improper use of titles such as “pharmacy” may contravene the relevant legislation.

📗 Drew Tang's recommendations

When naming your shop and marketing your business, you must strictly comply with the legal definitions. If your target customers are mainly buying everyday proprietary Chinese medicines, applying for an LSP licence is a more economical and efficient option. We can help you arrange training and assessment for a Competent Person to ensure that licensing requirements are met.

📕 Risk notice

Passing off a “medicine shop” as a “pharmacy” is seriously misleading. It may result in prosecution and fines by the Department of Health, as well as seriously damage your business reputation. If consumers discover that you are illegally selling prescription medicines or misrepresenting your professional standing, you may lose customers permanently.

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