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I have seen some convenience stores and supermarkets selling medicines. What licences do they hold?

A complete explanation of the regulatory basis, Drew Tang’s recommendations and risk alerts. The original material dates from 2025; read it alongside the latest official requirements.

Original guide, 2025 edition: These FAQs are provided for topic-based reference and have not all been individually checked against current rules. Please confirm fees, personnel, renewal, changes and product requirements against the professional in-depth guide for the relevant licence type and the official requirements in force at the time.

Drug Office, Department of Health Chinese Medicines Board

Q95 · Category B: Licence types and scope of application (Q51-Q100)
The ‘medicines’ you see in convenience stores or supermarkets are generally not ‘poisons’ as defined under the Pharmacy and Poisons Ordinance (that is, Part I and Part II poisons). In law, these products are known as ‘non-pharmaceutical products’ or medicines that are exempt because they pose very low risks. Examples include certain throat lozenges, medicated shampoos and topical disinfectants at very low concentrations. Their sale does not require a pharmacy or medicine shop licence. In addition, the law provides for a very short Exempted Medicines List. Aspirin, for example, may be sold in any retail shop when sold in specified packaging and dosage. These large chains can therefore lawfully sell these particular goods, which are not subject to medicine licensing controls, under their ordinary retail licences.

📘 Regulatory basis

Schedule 2 to the Pharmacy and Poisons Regulations lists “exempted poisons”. In addition, the final classification of a product depends on the Department of Health’s determination of its ingredients and claims. Products that do not contain any controlled “poison” ingredients are not regulated by these Regulations.

📗 Drew Tang's recommendations

This situation demonstrates the importance of “product classification”. Where a product can be sold depends entirely on its legal classification. For pharmaceutical manufacturers or brand owners, if the product can legally be classified as a “non-pharmaceutical product” or an “exempt drug” through changes to its formulation or the management of its claims, this can greatly broaden its distribution channels and open up the wider fast-moving consumer goods market. We can provide advice on regulatory strategy in this area.

📕 Risk notice

As a retailer, even a large supermarket, you must ensure that the “health products” you sell are not in fact regulated pharmaceutical products. If a supplier has misclassified a product or a product is found to contain undeclared medicinal ingredients, the retailer may also be held legally liable. Supplier checks and requests for evidence of compliance are therefore very important.

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