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I am a Listed Seller of Poisons (LSP). What arrangements should I make if my Person-in-Charge is going on long leave?

A complete explanation of the regulatory basis, Drew Tang’s recommendations and risk alerts. The original material dates from 2025; read it alongside the latest official requirements.

Original guide, 2025 edition: These FAQs are provided for topic-based reference and have not all been individually checked against current rules. Please confirm fees, personnel, renewal, changes and product requirements against the professional in-depth guide for the relevant licence type and the official requirements in force at the time.

Drug Office, Department of Health Chinese Medicines Board

Q424 · Category I: Renewals, changes and penalties for non-compliance (Q401-Q450)
A Listed Seller of Poisons (commonly known as a “drug store”) must have a “Responsible Person” to supervise the sale of Part II poisons. If this person is to take a long holiday, you must make appropriate arrangements. First, you need to nominate one or more “Deputy Responsible Persons”. A deputy must also be approved by the Pharmacy and Poisons Board and meet certain qualification and experience requirements. You should submit an application for the deputy to the Drug Office in advance. During the Responsible Person’s absence, you must ensure that an approved Responsible Person or Deputy Responsible Person is on duty throughout every day’s business hours.

📘 Regulatory basis

The Code of Practice for Listed Sellers of Poisons requires a Responsible Person or an approved deputy to be present during business hours to supervise operations.

📗 Drew Tang's recommendations

We recommend that clients do not wait until a Person-in-Charge is about to take leave before rushing to apply. It is preferable to develop and seek approval for one or two alternate Persons-in-Charge as part of routine operations, to cover unexpected staff absences and ensure business compliance and continuity.

📕 Risk notice

If business continues and Part II poisons are sold without the Person-in-Charge or an approved alternate Person-in-Charge on duty, this will be regarded as a serious breach if discovered by a Department of Health inspector. It may result in disciplinary action or even suspension of the licence.

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