If my application requires an interview for the Responsible Person (RP), what topics are usually covered?

Although not all applications require a formal interview for the Responsible Person (RP), an interview may be requested in certain circumstances, for example, if the PPB has doubts about the RP’s experience or understanding of the regulations. The main purpose is to assess whether the RP genuinely has the ability and knowledge needed to supervise the licensed business. The interview will generally cover the following areas. First, understanding of Hong Kong pharmaceutical legislation, particularly the Pharmacy and Poisons Ordinance and relevant codes of practice. Second, the RP’s role and responsibilities in the Quality Management System (QMS), such as handling product complaints and initiating and conducting medicine recalls. Third, scenario questions may be used to test the RP’s ability to respond and make decisions in unexpected situations, such as abnormal warehouse temperature or humidity or an accident during transport. The interviewer will want to confirm that the RP is not merely a nominal person in charge but a professional with practical management ability.