What should warehouse staff training records include to demonstrate that staff are qualified to carry out their duties?

Staff implement the quality management system, and their training records are important evidence to the regulator that they are “competent” to perform their duties. A complete training file should systematically document all training received by an employee from induction through to their ongoing employment. It must include: 1. **Basic training**: training on the company's quality policy, basic pharmaceutical regulatory requirements (such as GDP) and personal hygiene requirements. 2. **Role-specific SOP training**: training on the SOPs relevant to each employee's role; for example, goods-receiving staff should be trained on the goods-receiving SOP and picking staff on the picking SOP. 3. **Specific skills training**: for cold-chain activities, training in cold-chain management and emergency procedures; for handling dangerous medicines, training in relevant legislation and safe handling procedures. 4. **Ongoing training**: regular updates on GDP and training on new SOPs. Each training record should include the date, subject, training materials and trainer, and, most importantly, the trainee's signature and assessment results (where applicable) as evidence that they have understood the training.