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Hong Kong Drug Licence FAQs

Search 500 Hong Kong drug licence FAQs on applications, personnel, premises, quality systems, ongoing regulation, renewals and acquisitions.

Information status: The original FAQ material dates from 2025 and is provided for topic-based reference; it does not represent an individual verification of all 500 FAQs against current rules. For application, fee, renewal, change, product or prescription requirements, please refer to the current official forms and guidance.

Official information from the Drug Office Official information from the Chinese Medicines Board

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Q5 · What are Hong Kong's main pharmaceutical regulatory bodies, and what are their respective responsibilities?Direct link
Several bodies are involved in Hong Kong’s medicine regulatory system. Each has its own responsibilities, and together they safeguard medicine safety. The main bodies include: 1. **Drug Office, Department of Health**: The central executive body, responsible for most regulatory functions under the Pharmacy and Poisons Ordinance and the Chinese Medicine Ordinance. Its duties include reviewing medicine registration applications; assessing and issuing various pharmaceutical licences for manufacturers, wholesalers and retailers; controlling medicine imports and exports; monitoring and inspecting medicines; and recalling medicines. 2. **Pharmacy and Poisons Board (PPB)**: A statutory body mainly responsible for pharmacist registration and disciplinary matters, as well as licensing and regulating Authorised Sellers of Poisons (that is, pharmacies). Applications for medicine product registration are also initially reviewed by the Drug Office before being submitted to a committee under the PPB for final approval. 3. **Chinese Medicine Regulatory Office (CMRO)**: Part of the Department of Health, it is specifically responsible for administering the Chinese Medicine Ordinance and regulating Chinese herbal medicines and proprietary Chinese medicines, including the licensing of Chinese medicine traders, registration of proprietary Chinese medicines and registration of Chinese medicine practitioners. Together, these three bodies form the core of Hong Kong’s medicine regulatory system, ensuring that western and Chinese medicines, products and practitioners are all subject to close legal regulation.

📘 Regulatory basis

Section 3 of the Pharmacy and Poisons Ordinance (Cap. 138) establishes the legal status and functions of the PPB. The Chinese Medicine Ordinance (Cap. 549) confers regulatory powers over Chinese medicine on the CMRO. The powers of the Drug Office, Department of Health are set out in the enforcement provisions of various pieces of legislation.

📗 Drew Tang's recommendations

When dealing with regulatory authorities, it is essential to understand their respective responsibilities. For example, enquiries about pharmacy licences should primarily be directed to the PPB, while those about pharmaceutical products wholesale or manufacturing licences should primarily be directed to the Drug Office. Contacting the right department can greatly improve efficiency.

📕 Risk notice

Submitting an application or enquiry to the wrong regulatory authority will not only waste time, but may also delay or even jeopardise the application because information is passed on incorrectly. Be sure to confirm which unit is responsible before submitting formal documents.

Q6 · What important historical amendments have been made to Hong Kong's pharmaceutical licensing legislation, and how have they affected the industry?Direct link
Hong Kong’s pharmaceutical licensing legislation is not static; it continues to evolve in response to changing circumstances and public health needs. Several important amendments have had a far-reaching impact on the industry. For example, the Chinese Medicine Ordinance (Cap. 549), enacted in 1997, was a landmark reform. It brought Chinese medicine within a statutory regulatory framework for the first time, requiring Chinese medicine traders to be licensed and proprietary Chinese medicines to be registered, and fundamentally changing an industry that had previously lacked uniform standards. In recent years, in response to the growing issues of cross-border e-commerce and personal imports of medicines, the Government has reviewed and tightened the exemptions for medicine imports under the Import and Export Ordinance (Cap. 60). Requirements for pharmacovigilance have also been strengthened, requiring licence holders to establish more comprehensive systems for reporting adverse drug reactions. Overall, the trend is towards increasingly scientific, systematic and stringent regulation. For the industry, this means higher compliance costs, but it has also encouraged professionalisation and the development of a more competitive sector, strengthening the industry’s reputation and international competitiveness.

📘 Regulatory basis

Each amendment to legislation is scrutinised by the Legislative Council and published as an Amendment Ordinance. For example, the Pharmacy and Poisons (Amendment) Ordinance 2015 updated medicine classification and labelling requirements.

📗 Drew Tang's recommendations

As a licence holder, you must keep abreast of the latest legislative developments. Subscribing to Drug Office, Department of Health communications and attending industry association seminars are effective ways to stay informed. Rengangyongsheng (Hong Kong) Limited also provides clients with timely explanations of regulatory updates.

📕 Risk notice

Ignorance of legislative amendments is not a defence for non-compliance. Once new rules take effect, all licence holders must comply with them. Breaches caused by failure to update operating procedures in time may also attract severe penalties.

Q19 · How are Chinese medicines regulated in Hong Kong, and how does this compare with the regulation of Western medicines?Direct link
Since the Chinese Medicine Ordinance (Cap. 549) came into force in 1997, Hong Kong has developed an independent and comprehensive legal framework for regulating Chinese medicine. The framework is administered by the Chinese Medicine Regulatory Office (CMRO) under the Department of Health. As with Western medicines, regulation covers both product registration and business licensing. All “proprietary Chinese medicines” sold in Hong Kong must be registered with the Chinese Medicines Board to demonstrate their safety, quality and stability. Companies engaged in Chinese medicine business must also apply for the appropriate licences according to the nature of their business, including licences for the retail of Chinese herbal medicines, wholesale of Chinese herbal medicines, wholesale of proprietary Chinese medicines and manufacture of proprietary Chinese medicines. One difference is that the regulation of Chinese medicine takes account of the particular nature of its traditional use. For example, when registering proprietary Chinese medicines, the requirements for evidence of safety and efficacy may differ between “classical formulae” with a long history of use and newly developed formulae. There are also specific testing standards for pesticide residues and heavy metal content in Chinese herbal medicines.

📘 Regulatory basis

The Chinese Medicine Ordinance (Cap. 549) and its subsidiary legislation, such as the Chinese Medicines Regulation, form the fundamental legal framework for regulating Chinese medicines in Hong Kong, covering the entire chain from personnel to products and from manufacture to sale.

📗 Drew Tang's recommendations

If you deal in both Western and Chinese medicines, please note that these are two separate licensing systems administered by two different offices. You must apply separately and ensure that the two areas of business are clearly distinguished in terms of storage, personnel and records to avoid cross-compliance breaches.

📕 Risk notice

Illegally adding Western medicine ingredients, such as painkillers or steroids, to proprietary Chinese medicines is an activity that regulatory authorities crack down on. Such adulteration is not only illegal but also poses a serious threat to consumers’ health. If detected, it will attract the most severe criminal penalties.

Q42 · 如果我的产品是一种中西药复方制剂,它将如何被规管?独立链接
Combination products containing both Western and Chinese medicines are subject to very close scrutiny in Hong Kong and are usually classified and regulated as Western medicines. Under the Pharmacy and Poisons Ordinance, any product containing a Western medicine ingredient listed in the Poisons List is classified as a “pharmaceutical product”, whether or not it also contains Chinese medicine ingredients. Such a product must therefore follow the full Western medicine regulatory pathway: it must be registered with the Pharmacy and Poisons Board (PPB) (and obtain an HK-XXXXX number), and its manufacturer, importer and distributor must hold the relevant Western medicine licences, such as a manufacturer’s licence or wholesaler’s licence. In assessing the product, the regulator will evaluate the safety and quality of both its Western and Chinese medicine ingredients. Claiming that a product is “all natural” or “herbal” when it has been found to contain illegally added Western medicine ingredients is an offence that regulators crack down on severely.

📘 Regulatory basis

The definition of “pharmaceutical product” in section 2 of the Pharmacy and Poisons Ordinance is key. Any product containing a regulated Western medicine ingredient falls within the scope of the Ordinance, regardless of the quantity. This takes precedence over the application of the Chinese Medicine Ordinance.

📗 Drew Tang's recommendations

If you plan to develop or import combination products containing both Western and Chinese medicines, you must consider compliance from the research and development stage. We recommend a comprehensive ingredient analysis and legal assessment to determine the regulatory pathway in Hong Kong and devise a registration and market launch strategy accordingly.

📕 Risk notice

Illegally adding western medicines to unapproved proprietary Chinese medicines or health products (such as “paracetamol” for pain relief, “sibutramine” for weight loss or “sildenafil” for sexual enhancement) is extremely dangerous and a serious offence. It poses a direct threat to consumers’ health and may result in the most severe criminal penalties.

Q47 · 香港对传统草本药物(Traditional Herbal Medicines)的规管是怎样的?独立链接
Hong Kong's regulation of traditional herbal medicines depends mainly on their source and category. If a herbal medicine falls within the categories of “Chinese herbal medicine” or “proprietary Chinese medicine”, it is subject to comprehensive regulation under the Chinese Medicine Ordinance (Cap. 549). The trader must apply for a Chinese medicine trader licence, and the product (if it is a proprietary Chinese medicine) must also be registered. However, the legal status of “traditional herbal medicines” outside the Chinese medicine system (for example, Western herbal remedies such as St John's wort and echinacea) is less clear. They are generally regulated as ordinary foods or health products, provided they contain no Western medicine ingredients controlled under the Pharmacy and Poisons Ordinance and their claims do not relate to the treatment or prevention of disease. The Department of Health nevertheless monitors these products closely and may investigate if they are found to contain harmful substances or make false medical claims.

📘 Regulatory basis

The Chinese Medicine Ordinance is the principal legislation regulating Chinese medicines. For herbal medicines that are not Chinese medicines, the key considerations are whether they fall within the definition of “pharmaceutical product” under the Pharmacy and Poisons Ordinance, or the food safety provisions of the Public Health and Municipal Services Ordinance.

📗 Drew Tang's recommendations

For companies dealing in various herbal products, it is crucial to clearly determine the legal status of each product. We recommend creating a product file documenting its source, ingredients, traditional uses and all marketing materials, and conducting a compliance risk assessment for each product.

📕 Risk notice

“Natural” does not mean “risk-free”. Many natural herbs contain chemical constituents that are pharmacologically active or even toxic. Selling products containing harmful herbal ingredients as food, or illegally adding Western medicines to herbal products, may result in serious legal consequences.

Q58 · If my business involves both Western medicine and proprietary Chinese medicine wholesaling, do I need to apply for two separate licences?Direct link
Yes, you need to apply for two entirely separate licences. Western medicines and Chinese medicines are governed in Hong Kong by two different legal frameworks and regulatory authorities. Wholesale dealing in western medicines is regulated by the Pharmacy and Poisons Ordinance (Cap. 138), with applications reviewed and regulated by the Drug Office, Department of Health; you need to apply for a “Wholesale Dealer Licence”. Wholesale dealing in proprietary Chinese medicines is regulated by the Chinese Medicine Ordinance (Cap. 549), with the Chinese Medicine Regulatory Office (CMRO) under the Department of Health responsible; you need to apply for a “Wholesale Dealer Licence for Proprietary Chinese Medicines”. The application requirements, assessment criteria and requirements for personnel and facilities differ, and the licences are not interchangeable.

📘 Regulatory basis

The Pharmacy and Poisons Ordinance (Cap. 138) and the Chinese Medicine Ordinance (Cap. 549) are two parallel legal regimes that separately regulate businesses dealing in Western medicines and Chinese medicines. Applicants must meet the requirements of both regimes to lawfully deal in both types of products.

📗 Drew Tang's recommendations

If your warehouse is intended to store both Western medicines and proprietary Chinese medicines, you must establish clearly separated areas to prevent cross-contamination and mix-ups. Applications for the two licences can be made at the same time, but two separate sets of application documents must be prepared. We will assist you in ensuring that the warehouse layout, Quality Management System and staffing arrangements meet the dual review standards of the Drug Office and the Chinese Medicines Regulatory Office.

📕 Risk notice

You absolutely cannot use a Wholesale Dealer Licence to conduct wholesale business in proprietary Chinese medicines, or vice versa. If this commingling of business activities is discovered, severe penalties may follow. In addition, purchase, sales and stock records for the two product categories must be strictly segregated for inspection by the respective regulatory authorities.

Q61 · 我想开一家专门卖中药材的店铺,是申请中药材零售商牌照就可以了吗?独立链接
Yes, if you plan to open a retail shop in Hong Kong selling Chinese herbal medicines listed in Schedule 2 to the Chinese Medicine Ordinance (Cap. 549), you need to apply to the Chinese Medicine Regulatory Office (CMRO) for a retail licence for Chinese herbal medicines. This licence permits you to sell these traditional herbs to end consumers. In your application, you must demonstrate that your shop meets hygiene, storage and safety standards, and that you or your staff have sufficient knowledge of Chinese herbal medicines to provide customers with appropriate guidance. The shop must also have compliant measuring instruments, such as a traditional Chinese balance.

📘 Regulatory basis

Section 113 of the Chinese Medicine Ordinance (Cap. 549) provides that any person carrying on the business of retail of Chinese herbal medicines in Hong Kong must hold a valid retailer licence for Chinese herbal medicines. The relevant Chinese Medicines Regulation sets out specific requirements for premises, personnel and operations.

📗 Drew Tang's recommendations

Before applying for a licence, ensure that you have clearly classified and managed the Chinese herbal medicines you sell. Chinese herbal medicines listed in Schedule 1, in particular, are more toxic and subject to stricter storage and sales requirements. They must be kept separately in locked cabinets and their sale must be supervised by a Chinese medicine practitioner or Chinese medicine pharmacist. We can help you establish a comprehensive herbal medicine management process that meets the audit standards of the Chinese Medicines Regulatory Office (CMRO).

📕 Risk notice

Do not sell unregistered proprietary Chinese medicines in your shop. A Chinese herbal medicine retailer licence does not cover retail sales of proprietary Chinese medicines. In addition, the sales record requirements for toxic herbal medicines in Schedule 1 must be strictly observed; otherwise, serious legal consequences may follow if a problem arises.

Q62 · What licence do I need to wholesale proprietary Chinese medicines, such as branded cold remedy granules and medicated oils?Direct link
If you plan to wholesale proprietary Chinese medicines, that is, purchase registered proprietary Chinese medicines from manufacturers or importers and distribute them to retailers (such as Chinese medicine shops, pharmacies and supermarkets), you must apply to the Chinese Medicines Regulatory Office (CMRO) for a “Wholesale Dealer Licence for Proprietary Chinese Medicines”. To apply for this licence, you need a business address and storage facilities that meet the required standards for storing proprietary Chinese medicines. As with a Western medicine wholesaler, you must establish a complete Quality Management System covering procurement, receipt, storage, distribution and recall procedures, and keep detailed transaction records.

📘 Regulatory basis

Section 129 of the Chinese Medicine Ordinance (Cap. 549) expressly provides that anyone carrying on the business of wholesale of proprietary Chinese medicines must hold a wholesaler licence for proprietary Chinese medicines. The CMRO’s Guide to Good Wholesale Practice for Proprietary Chinese Medicines provides licensees with detailed operational guidance.

📗 Drew Tang's recommendations

As with Western medicine wholesaling, we recommend applying Good Distribution Practice (GDP) principles to warehouse management, even though the requirements under the Chinese medicine legislation are less explicit than those for Western medicine. A well-organised warehouse with clear records not only helps the business pass inspections but also effectively controls risks and improves efficiency in day-to-day operations. We can help you design storage arrangements suited to the characteristics of proprietary Chinese medicines.

📕 Risk notice

As a wholesale dealer in proprietary Chinese medicines, you are responsible for ensuring that all products you handle are registered in Hong Kong and bear a valid registration number (HKC-XXXXX or HKP-XXXXX). Wholesaling unregistered proprietary Chinese medicines is a serious offence. It may result in revocation of the licence and criminal prosecution.

Q63 · Can I apply at the same time for licences as a Chinese herbal medicine wholesaler and a proprietary Chinese medicine wholesaler?Direct link
Yes. If your business covers wholesale of both Chinese herbal medicines (such as crude herbal medicines and prepared slices) and proprietary Chinese medicines (such as capsules, pills and medicinal oils), you may, and must, apply for both a wholesaler’s licence for Chinese herbal medicines and a wholesaler’s licence for proprietary Chinese medicines. Both licences are approved by the Chinese Medicines Regulatory Office (CMRO), but they are different licence categories. You may operate from the same business address and warehouse, but must demonstrate to the CMRO that you can effectively manage the two types of products separately and prevent confusion. Your Quality Management System and record-keeping system must also be able to manage and trace the movement of Chinese herbal medicines and proprietary Chinese medicines separately.

📘 Regulatory basis

The Chinese Medicine Ordinance (Cap. 549) sets out separate licensing requirements for wholesale of Chinese herbal medicines (section 119) and wholesale of proprietary Chinese medicines (section 129). Accordingly, anyone carrying on both businesses must apply for two licences.

📗 Drew Tang's recommendations

When submitting the application, we can prepare an integrated application plan that clearly shows the CMRO how you will meet the compliance requirements for both licences within a unified management framework. For example, clearly marking the dedicated storage areas for Chinese herbal medicines and proprietary Chinese medicines, as well as quarantine and returned goods areas, on the warehouse layout plan will create a professional and thorough impression on the reviewing officer.

📕 Risk notice

In daily operations, the inventory and records for the two product categories must be strictly separated. For example, batch management and traceability requirements for Chinese herbal medicines may differ from those for proprietary Chinese medicines. Disorganised records will not only cause difficulties during routine inspections; if a product quality issue requires a recall, they may also prevent you from quickly and accurately identifying the affected products, leading to greater losses.

Q64 · 我想在香港生产一款保健品,它含有一些草本成分,我需要申请药物制造商牌照还是中成药制造商牌照?独立链接
This is a very good question and reflects forward-thinking about business development. In Hong Kong, pharmaceutical products and medical devices are governed by two separate regulatory systems. Pharmaceutical products are regulated by the Drug Office, Department of Health, and the PPB, and you need to apply for the various pharmaceutical licences discussed above. Medical devices are regulated by the Medical Device Division (MDD) under the Department of Health. Hong Kong currently operates a voluntary listing system for medical devices, known as the Medical Device Administrative Control System (MDACS). Although listing is voluntary, most importers and distributors apply to list their medical devices to demonstrate product safety and efficacy and to supply public organisations such as the Hospital Authority. You must therefore submit a separate application to the MDD and demonstrate that your company meets the requirements of the Code of Practice for Medical Device Importers and Distributors under the Medical Device Administrative Control System, including having a Quality Management System (such as ISO 13485). The two application processes run in parallel and do not affect each other, but you must meet two different sets of regulations and standards.

📘 Regulatory basis

The main basis for determining product classification is the definitions of “proprietary Chinese medicine” and “food” in the Chinese Medicine Ordinance (Cap. 549) and the Public Health and Municipal Services Ordinance (Cap. 132). A product's ingredients, dosage form, label and promotional claims are all key factors in the assessment.

📗 Drew Tang's recommendations

We strongly recommend consulting us during the product development stage. You can provide the product formulation, draft label design and marketing materials, and we will conduct a professional product classification assessment. We can also make a formal enquiry to the Department of Health or the Chinese Medicine Regulatory Office on your behalf to obtain a clear official determination. This can help you avoid the substantial compliance risks of discovering that the product has been classified incorrectly only after investing heavily in building a factory.

📕 Risk notice

Manufacturing and selling a regulated “proprietary Chinese medicine” as “food” is a serious offence. If substantiated, the product may have to be withdrawn, and the company and persons responsible may face prosecution. This practice of “passing off a medicine as food” is a target of strict regulatory enforcement.

Q83 · 我持有“药行”牌照,可以售卖那些包装看起来像药品,但声称是“保健食品”的产品吗?独立链接
This is a grey area that requires very careful handling. The key is how the product is classified. If a product, despite having packaging (such as capsules or tablets) and marketing similar to those of medicines, is legally classified as a “food” or “health food” because of its ingredients and claimed effects, you may in theory sell it in a pharmacy because it is not regulated by the Pharmacy and Poisons Ordinance. However, if the product contains controlled Western medicine or Chinese medicine ingredients, or its label or advertising expressly or implicitly claims to treat, diagnose or prevent disease, it is highly likely to be classified by the Department of Health or the Chinese medicine regulatory office as a “pharmaceutical product” or “proprietary Chinese medicine”. In that case, selling it without the relevant licence, such as a Pharmacy licence or a proprietary Chinese medicine retailer licence, would be unlawful.

📘 Regulatory basis

The final status of a product is determined jointly under the Pharmacy and Poisons Ordinance, the Chinese Medicine Ordinance and the Public Health and Municipal Services Ordinance. The Department of Health’s “Guidance Notes on the Differentiation between Pharmaceutical Products and Non-pharmaceutical Products” set out specific criteria.

📗 Drew Tang's recommendations

Before introducing any new “health food” product, we strongly recommend asking the supplier for an official product classification certificate issued by the Hong Kong Department of Health confirming that the product is not classified as a pharmaceutical product. If you do not have this document, you should provide us with the product information so that we can make an enquiry with the Department of Health on your behalf. Do not put a product on sale based solely on the supplier’s assurances.

📕 Risk notice

Selling ‘borderline products’ whose regulatory status has not been determined is one of the greatest risks facing pharmacies. Many overseas health supplements may be regarded in Hong Kong as ‘unregistered medicines’ because of their ingredients or claims. If detected, you may face prosecution; claiming ‘I did not know’ is generally not accepted as a valid defence.

Q87 · 对于“配方颗粒中药”的监管,与传统中药饮片有何不同?我需要什么牌照来经营?独立链接
Formula granules for Chinese medicine (commonly known as ‘Chinese medicine granules’) are standardised granules made by extracting, concentrating and drying traditional Chinese herbal medicines and decoction pieces using modern technology. In Hong Kong, they are treated as a special form of Chinese medicine and are regulated between traditional Chinese herbal medicines and proprietary Chinese medicines. To trade in these products, you need a wholesaler’s and/or retailer’s licence for Chinese herbal medicines. However, because their production involves complex extraction and formulation processes, the Chinese Medicine Council of Hong Kong applies higher quality standards. Suppliers must be able to provide detailed quality documentation demonstrating that their granules meet Hong Kong standards for identification, content, pesticide residues, heavy metals and other aspects.

📘 Regulatory basis

At present, Chinese medicine granules are mainly regulated by reference to the provisions for Chinese herbal medicines under the Chinese Medicine Ordinance. The Chinese Medicine Council of Hong Kong has also issued the Hong Kong Chinese Materia Medica Standards and specific quality guidance for granules as important technical references for market regulation.

📗 Drew Tang's recommendations

If you plan to deal in Chinese medicine granules, choosing a reliable, compliant supplier is key to success. You must require the supplier to provide a Certificate of Analysis (COA) for every batch and ensure that it meets Hong Kong standards. Before signing a contract with a supplier, we recommend that you ask us to review its full set of qualifications and quality documents to avoid introducing non-compliant products.

📕 Risk notice

The quality of formula granules on the market varies. If the granule products you sell are found to contain insufficient active ingredients or excessive contaminants, you as the seller will bear direct legal responsibility. This may not only damage your reputation but also affect your Chinese medicine licence.

Q97 · 中成药的“注册”和西药的“注册”是一回事吗?流程和要求有何不同?独立链接
Registration of proprietary Chinese medicines and Western medicines is intended to ensure that medicines sold in Hong Kong are safe, effective and of controlled quality. However, these are two separate, parallel systems administered by different departments, with significant differences in their procedures and requirements. Registration of Western medicines is handled by the Drug Office, Department of Health, and requires submission of a complete dossier in the internationally used Common Technical Document (CTD) format, including detailed pharmacological, toxicological and clinical study data. Registration of proprietary Chinese medicines is handled by the Chinese Medicine Regulatory Office (CMRO), with requirements that focus more on demonstrating the product’s history of use, supporting literature, and quality control of raw materials and finished products. Although safety data, such as tests for heavy metals and pesticide residues, must also be submitted, the requirements and methods for demonstrating clinical efficacy differ significantly from those for Western medicines, with greater acceptance of traditional use data and documentary evidence.

📘 Regulatory basis

Western medicine registration is governed by the Pharmacy and Poisons Regulations, while proprietary Chinese medicine registration is governed by the Chinese Medicines Regulations under the Chinese Medicine Ordinance. The CMRO has published the Manual on Application for Registration of Proprietary Chinese Medicines, which sets out the specific application requirements in detail.

📗 Drew Tang's recommendations

For companies seeking to register their products in Hong Kong, the first step is to clarify the product’s status. If your product is a proprietary Chinese medicine, documents must be prepared under the CMRO route. Our expert team is familiar with both registration systems and can tailor the most efficient registration strategy to your product, whether that means preparing CTD documents for western medicines or compiling historical literature and quality standards for proprietary Chinese medicines.

📕 Risk notice

It will not work to prepare for proprietary Chinese medicine registration using the approach for Western medicine registration, or vice versa. For example, attempting to submit a complete Phase III Western clinical trial report to the CMRO as a substitute for evidence of traditional use may be considered inapplicable. Failing to understand the fundamental differences between the two systems is a major cause of registration applications being delayed or rejected.

Q111 · 申请中成药制造商牌照,对“获授权人”(AP)的资格有什么特殊要求吗?独立链接
Yes, the qualifications for the Authorised Person (AP) of a proprietary Chinese medicine manufacturer are distinct from those for a western medicine manufacturer. Under the Chinese Medicine Council of Hong Kong (CMCC) guidelines, the qualifications for an AP of proprietary Chinese medicines are more flexible to reflect the characteristics of the Chinese medicine industry. The nominee will generally need one of the following backgrounds: 1) a registered Chinese medicine practitioner in Hong Kong; 2) a pharmacist who has taken courses related to Chinese medicines; 3) a degree in Chinese pharmacy, Chinese medicine, pharmacy or a related discipline; or 4) at least 10 years' extensive experience in the manufacture, quality control or research and development of proprietary Chinese medicines. Whatever their background, the AP must demonstrate to the Chinese Medicines Board that they have a thorough understanding of Good Manufacturing Practice (GMP) for proprietary Chinese medicines and can supervise the entire production process to ensure product safety, efficacy and consistent quality.

📘 Regulatory basis

The Chinese Medicine Ordinance (Cap. 549) and the subsidiary Guidelines on Good Manufacturing Practice for Proprietary Chinese Medicines set out the framework for the AP’s responsibilities and qualifications. In assessing an application, the Chinese Medicines Board will evaluate the nominee’s education, experience and professional knowledge as a whole.

📗 Drew Tang's recommendations

When looking for a suitable AP for a proprietary Chinese medicine manufacturer, the key is their depth of understanding of Chinese medicine. We recommend prioritising candidates with practical GMP management experience at a Chinese medicine manufacturer. In the application, highlight their knowledge and experience in identifying Chinese herbal medicines, processing techniques and quality standards (such as controlling heavy metals and pesticide residues).

📕 Risk notice

It is difficult to pass the Chinese Medicines Board’s review if an Western medicines expert with no knowledge of Chinese medicines is nominated as the AP. If the AP cannot identify genuine, authentic and good-quality Chinese herbal medicines, or does not understand the principles of traditional processing methods, they may be considered unsuitable for the role, causing delays to the application.

Q124 · 申请中成药批发商牌照,对负责人员(RP)的资格要求和西药批发商有何不同?独立链接
The qualification requirements for the Responsible Person (RP) under a wholesale licence for proprietary Chinese medicines are more specific to the Chinese medicine sector than those for Western medicine wholesalers. Although both require the RP to have knowledge and experience in supervising the handling of medicines, the RP for proprietary Chinese medicines needs a deeper understanding of Chinese medicines. According to the guidance of the Chinese Medicines Board, the RP of a wholesaler of proprietary Chinese medicines would generally need to meet one of the following qualifications: 1) be a registered or listed Chinese medicine practitioner; 2) have completed a recognised course in Chinese materia medica or a related field; or 3) have at least 5 years’ experience in wholesale of proprietary Chinese medicines or related business. By comparison, the background requirements for an RP for Western medicines tend to be more focused on Western pharmacy or related sciences. An RP for proprietary Chinese medicines needs a sound understanding of their sources and authenticity, storage conditions (such as protection from damp and mould), and Hong Kong’s specific labelling and registration requirements for proprietary Chinese medicines.

📘 Regulatory basis

The Chinese Medicine Ordinance (Cap. 549) and the Practice Guidelines for Wholesalers of Chinese Herbal Medicines and Proprietary Chinese Medicines provide a framework for the qualifications of an RP for proprietary Chinese medicines. In assessing an application, the Chinese Medicines Board will evaluate the nominee’s practical understanding of the proprietary Chinese medicine business.

📗 Drew Tang's recommendations

When nominating an RP for a wholesale proprietary Chinese medicine business, give priority to candidates with practical experience in the Chinese medicine industry. In preparing their CV and for interview, highlight their experience in identifying Chinese herbal medicines, the registration system for proprietary Chinese medicines, and handling quality issues specific to Chinese medicines (such as aflatoxin and excessive heavy metals).

📕 Risk notice

It is almost impossible for a nominee with experience only in Western medicines to pass the review as the RP for proprietary Chinese medicines. The regulatory authorities may consider that the nominee lacks the expertise needed to supervise the quality and safety of proprietary Chinese medicines—for example, the ability to distinguish between similar or counterfeit products or knowledge of the storage restrictions for particular herbal medicines.

Q137 · 申请中成药制造商(GMP)牌照,对人员的卫生和健康有什么要求?独立链接
Proprietary Chinese medicine GMP (Good Manufacturing Practice) imposes strict hygiene and health requirements on all personnel involved in production, especially employees who come into direct contact with Chinese herbal medicines, semi-finished products or finished products. First, all relevant personnel must undergo a medical examination before taking up their duties to ensure that they do not have any infectious disease or skin condition that could contaminate medicines. Second, staff must receive systematic training in personal hygiene, including correct handwashing procedures and requirements for wearing clean work clothing. Before entering clean production areas, they must change into dedicated work clothing, footwear, headwear and masks. Eating, drinking, smoking and any other conduct that could contaminate medicines are strictly prohibited in production areas. If an employee develops any health condition that could affect medicine quality, such as a cold, diarrhoea or a skin wound, they must report it to their supervisor immediately and be temporarily reassigned from duties involving direct contact with products.

📘 Regulatory basis

The “Personnel” and “Hygiene” sections of the Good Manufacturing Practice Guide for Proprietary Chinese Medicines, issued by the Chinese Medicine Council of Hong Kong, set out detailed requirements concerning the health, personal hygiene and conduct of production personnel.

📗 Drew Tang's recommendations

We recommend that clients develop a comprehensive employee health and hygiene management system for the pharmaceutical factory. This should include employee health records, regular medical examinations, detailed personal hygiene SOPs and a procedure for reporting health abnormalities. These documented systems are important items of review during GMP certification inspections.

📕 Risk notice

Personnel are the least predictable factor in GMP management and the greatest potential source of contamination. If poor staff hygiene leads to medicines being contaminated by microbes or foreign matter, this constitutes a serious manufacturing quality incident. This may not only result in the destruction of the entire batch, but also undermine the regulator’s confidence in the factory’s entire quality management system.

Q139 · 申请药品牌照,对人员培训的记录有什么具体要求?需要保存多久?独立链接
Training record management is an important part of a pharmaceutical quality management system, and regulators have clear requirements in this area. First, all staff involved in licensed activities must receive initial and ongoing training appropriate to their duties. Second, detailed records must be kept of every training activity. Training records should generally include the date, topic, outline of content, trainer’s name and qualifications, and the signatures of participating staff. For key training in Good Manufacturing Practice (GMP) or Good Distribution Practice (GDP), it is also advisable to keep records of post-training assessments or evaluations. All such training records must be properly retained. As a general recommendation, retain records for at least 5 years or, where specific product expiry requirements apply, for the longer period.

📘 Regulatory basis

Both the Code of Practice for the Guidance of Licensed Wholesale Dealers in Western Medicines and the GMP guidelines for proprietary Chinese medicines expressly require, in their sections on “Personnel” and “Documentation”, that licence holders train their staff and retain relevant records for inspection by the regulatory authorities at any time.

📗 Drew Tang's recommendations

We recommend that clients maintain a separate training file for each employee, systematically recording all training received since joining the company. An annual training plan should also be established and strictly followed. We will provide a full set of training record templates, including attendance sheets, training content summaries and assessment papers, to help clients manage compliance with ease.

📕 Risk notice

Training records are one of the items routinely checked during on-site inspections by the Drug Office. If a company cannot provide adequate, systematic training records, inspectors may conclude that staff competence cannot be assured. This is a major deficiency in the Quality Management System and may result in an unsuccessful inspection or a requirement to complete corrective actions within a specified period.

Q141 · 一家公司是否可以同时持有多种类型的药品牌照,例如同时持有批发商和制造商牌照?独立链接
Yes. A company may apply for and hold more than one pharmaceutical licence, depending on its business needs. For example, a company that manufactures medicines and also sells them to other wholesalers, hospitals or pharmacies must hold both a manufacturer’s licence and a wholesaler’s licence. Similarly, a company may hold licences for both wholesale of proprietary Chinese medicines and wholesale of Western medicines. The key is that the company must meet the relevant statutory requirements for every licensed activity. This means that if it holds two types of licence, its facilities, personnel, Quality Management System and operating procedures must meet the regulatory standards for both licences, and it must be able to clearly demonstrate compliant operations under each licence during inspections.

📘 Regulatory basis

The Pharmacy and Poisons Ordinance regulates by “activity”. Each regulated activity (such as manufacture, wholesale or retail) requires a separate licence. The law does not prohibit the same legal entity from holding multiple licences, provided it can meet the conditions of each licence.

📗 Drew Tang's recommendations

For clients planning to diversify their business, we recommend identifying all the licensed activities involved at the outset of business planning. We can assist with a comprehensive compliance gap analysis to ensure that your premises layout, staffing and SOP documents meet the requirements for all applications together, enabling the most efficient application process.

📕 Risk notice

Holding multiple licences entails multiple compliance responsibilities. The company must ensure that different business activities are clearly separated and managed; for example, materials in the production area must not be confused with finished goods in the wholesale area. A serious violation under any one licence may affect the standing and validity of the company’s other licences.

Q164 · 如果我的业务同时涉及西药和中成药,是否可以在同一个仓库内储存?独立链接
It is permissible to store Western medicines and proprietary Chinese medicines in the same warehouse, but strict physical segregation and operational separation are required to prevent cross-contamination and mix-ups. First, the warehouse must have clearly defined, physically separated areas for Western medicines and proprietary Chinese medicines. Ideally, use separate rooms or separate them with solid walls. If this is not feasible, at least store them in different areas of the warehouse using a racking system and provide very clear labels. The handling processes for the two product categories (receipt, inspection, put-away, picking and checking) should be separated as far as possible, and they should not be handled at the same workstation or at the same time. In particular, some Chinese herbal medicines may have a strong odour or generate dust, so they must be strictly segregated from Western medicines to prevent odour or physical cross-contamination.

📘 Regulatory basis

Both the GDP guidelines for Western medicines and the Chinese Medicine Council of Hong Kong's Code of Practice for Retailers of Chinese Herbal Medicines emphasise the importance of preventing cross-contamination. Although no regulation expressly prohibits storage in the same warehouse, the regulatory focus is on risk management: you must demonstrate that adequate measures are in place to manage this risk.

📗 Drew Tang's recommendations

If your business is large-scale, we strongly recommend setting up completely separate warehouses for Western medicines and proprietary Chinese medicines. If they must be stored in the same warehouse, consider separate ventilation systems in addition to physical segregation, particularly if the Chinese herbal medicines area emits odours. The Warehouse Management System (WMS) should also use different location codes for the two product categories to distinguish them at system level.

📕 Risk notice

Storing western medicines and proprietary Chinese medicines together, or on adjacent shelves without effective segregation, is wholly unacceptable. If discovered during an inspection, this will be regarded as a serious breach. In particular, if western medicines, such as tablets, are contaminated by dust or odours from Chinese herbal medicines, they may be deemed contaminated and could all have to be destroyed, resulting in substantial financial loss.

Q264 · 对于中成药制造商,建立一个符合GMP标准的厂房,其投资回报周期大概是多久?独立链接
Establishing a Chinese medicine factory that complies with Good Manufacturing Practice (GMP) is a long-term strategic investment. The payback period cannot be generalised, but is usually measured in years. Its length depends on several changing factors: 1. “Product portfolio and market positioning”: whether your medicines have exclusive patents, strong brand appeal or clear market demand. 2. “Sales channels and network”: whether you have an effective distribution network to bring products to market quickly. 3. “Production efficiency and cost control”: the level of production-line automation, yield and raw-material purchasing costs directly affect profit margins. 4. “Pricing strategy”: whether product prices can generate sufficient returns after covering high fixed-asset depreciation and operating costs.

📘 Regulatory basis

The Chinese Medicine Council of Hong Kong requires manufacturers of proprietary Chinese medicines to comply with PIC/S GMP standards. This entails substantial upfront capital expenditure on factory design, equipment procurement, validation and staff training. Such expenditure is a major cost that must be taken into account when calculating the return on investment.

📗 Drew Tang's recommendations

For new entrants, we generally do not recommend building your own GMP facility as a first step. A more prudent strategy is to begin with a contract manufacturing organisation (CMO) model, using the capacity of an existing licensed facility to produce your products and test the market response. Once sales and the brand reach a certain scale, you can consider investing in your own facility, thereby minimising initial risk.

📕 Risk notice

The greatest risk of investing in a GMP facility is market risk. If, after substantial investment in building the facility, the products fail to meet expected sales targets due to a lack of competitiveness or a poor market strategy, this major fixed-asset investment may never be recovered. This is a typical capital-intensive industry, so decisions must be made with extreme care.

YOUR NEXT STEP

Plan Your Hong Kong Pharmaceutical Licensing Project with Drew Tang

Business Manager Tang Shangyong (Drew Tang) will review your products, operating model, licence type and preparation requirements with you one-to-one. The precise service scope is confirmed in writing; pharmaceutical duties are carried out by legally qualified personnel, and approvals are determined by the competent authorities.

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