Hong Kong law currently imposes very strict controls on the sale of medicines over the internet. Even if you hold a Listed Seller of Poisons licence and sell only non-prescription medicines (Part II poisons), you cannot freely sell directly through a website, app or social media platform. Medicines must be sold at your registered physical shop address under the supervision of a “qualified person”. Although you may display products and publish information online, the final transaction and delivery—particularly steps involving confirmation of the customer’s needs and provision of usage advice—must take place at the licensed premises. Any form of distance selling may be considered non-compliant.
HONG KONG DRUG LICENSING
I hold a Listed Seller of Poisons (LSP) licence (drug store). Can I sell non-prescription medicines to local customers in Hong Kong through a website or social media?
A complete explanation of the regulatory basis, Drew Tang’s recommendations and risk alerts. The original material dates from 2025; read it alongside the latest official requirements.
Original guide, 2025 edition: These FAQs are provided for topic-based reference and have not all been individually checked against current rules. Please confirm fees, personnel, renewal, changes and product requirements against the professional in-depth guide for the relevant licence type and the official requirements in force at the time.
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