Once I have obtained a licence, is everything taken care of? What do I still need to do on an ongoing basis?

Obtaining a licence is only the beginning of compliant business operations; it does not mean you can take things for granted. Holding a licence means that you undertake to comply with all relevant laws, regulations and codes of practice on an ongoing, day-to-day basis. You will need to carry out substantial ongoing compliance work, including: 1. **Record-keeping**: You must maintain complete, accurate and traceable records of every stage of medicine procurement, storage, sale and distribution, and retain them for the specified period. 2. **Staff training**: You must ensure that all employees involved in handling medicines receive initial and ongoing training appropriate to their duties. 3. **Facility maintenance**: You must maintain your premises and equipment regularly, particularly temperature and humidity control systems and security systems, to ensure they continue to operate effectively. 4. **Self-review**: You should conduct internal audits or self-inspections regularly to identify and correct potential compliance issues proactively. 5. **Inspections**: You must be ready at all times for routine or unannounced inspections by the Department of Health and cooperate fully.