A registered pharmacist (RP) must be physically present on duty at a pharmacy (Authorised Seller of Poisons) at all times during its business hours. This is a mandatory legal requirement. If no RP is present during business hours, the pharmacy must not sell any medicines required to be sold under supervision (that is, Part I and Part III poisons). If a Department of Health inspector finds a “ghost pharmacy” (a pharmacy operating without a pharmacist on duty), this will constitute a serious breach. The licence holder and/or company directors may be held responsible and are very likely to face disciplinary proceedings, which may result in a warning, suspension or revocation of the licence.
HONG KONG DRUG LICENSING
What are the consequences if no registered pharmacist is on duty during a pharmacy’s business hours?
A complete explanation of the regulatory basis, Drew Tang’s recommendations and risk alerts. The original material dates from 2025; read it alongside the latest official requirements.
Original guide, 2025 edition: These FAQs are provided for topic-based reference and have not all been individually checked against current rules. Please confirm fees, personnel, renewal, changes and product requirements against the professional in-depth guide for the relevant licence type and the official requirements in force at the time.
Back to Category I: Renewals, Changes and Penalties for Breaches (Q401-Q450) Search more questions