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What requirements apply to lifts and handling routes if a pharmaceutical warehouse is located on an upper floor of a multi-storey building?

A complete explanation of the regulatory basis, Drew Tang’s recommendations and risk alerts. The original material dates from 2025; read it alongside the latest official requirements.

Original guide, 2025 edition: These FAQs are provided for topic-based reference and have not all been individually checked against current rules. Please confirm fees, personnel, renewal, changes and product requirements against the professional in-depth guide for the relevant licence type and the official requirements in force at the time.

Drug Office, Department of Health Chinese Medicines Board

Q161 · Category D: Premises and Storage Requirements (Q151-Q200)
When a medicine warehouse is located on a floor above or below ground level, requirements for vertical transport and handling routes are critical. First, there must be a dedicated or sufficiently large freight lift, with dimensions and load capacity that can readily accommodate standard handling equipment such as pallets and roll cages. Passenger lifts must not be used to transport bulk medicines. Second, the routes from the loading bay to the lift, and from the lift to the warehouse entrance, must be unobstructed, level and clear, with sufficient width for handling equipment to pass and turn easily. The floor surfaces along these routes should also be durable and hard-wearing. Emergency arrangements must also be considered—for example, whether there is an alternative plan or procedure for urgent medicine transport if the lift breaks down. Although this may be difficult in practice, having a plan is better than having none.

📘 Regulatory basis

Good Distribution Practice (GDP) does not specify lift specifications, but its core principle is that “premises and equipment must be suitable for their intended use”. If transport facilities are inadequate to move medicines safely and effectively, resulting in damage to the medicines or interruption of temperature control during handling, this will be considered non-compliant.

📗 Drew Tang's recommendations

When selecting a site, we strongly recommend visiting in person and testing the goods lift, including its availability during peak periods. A goods lift that frequently requires queuing can seriously affect operational efficiency. You should also agree with the building management on the times and routes for moving medicines, to ensure compliance with the building’s management rules and avoid future disputes.

📕 Risk notice

Overlooking vertical transportation is a common mistake. If the premises have only passenger lifts or a small goods lift, daily operations may be extremely inconvenient or even impracticable. During an inspection by the Department of Health, if officers consider that your handling arrangements could damage medicines or create a safety risk—for example, by forcing goods through a narrow corridor—they may require you not to commence operations until improvements have been made.

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