What qualifications are required of staff when applying for a “Listed Seller of Poisons” licence (for example, to sell medicines in a convenience store or supermarket)?

An LSP licence allows businesses such as convenience stores, supermarkets and personal care shops to sell Part II poisons (commonly called “P2 medicines”, such as some painkillers and cold medicines). The legal qualification requirements for sales staff are relatively less stringent, but there are clear rules. First, staff selling these medicines must be at least 18 years old. Second, and most importantly, the licence holder must ensure that all staff responsible for selling Part II poisons have received appropriate training. Training should cover how to identify Part II poisons, understand the legal restrictions on their sale (such as not selling them to anyone under 18), store the medicines, and advise customers to seek professional advice from a pharmacist or doctor when they make enquiries. The licence holder must keep all relevant staff training records for inspection by Drug Office inspectors at any time.